Frequently Asked Questions

How do I book a tour?

Send us through an enquiry (visit our contact us page) with details of which tour and date you would like and we'll get back to you with some options

What days do your tours operate?

Our tours operate on demand, just let us know what dates you are interested in and we'll get back to you with some options! 
We do our best to accommodate however availability is limited, I'd suggest to get in contact as soon as you have a date in mind. 

What styles of tour do you offer?

We have many different styles from half to full day adventures, however the possibilities are almost endless for private groups and we can always customise a tour to suit you! Send us through any requests by using our enquiry form on the contact us page and we can design a tour perfect for your occasion. 

Where do you pick up from?

For the Hunter Valley we offer pick ups from Newcastle and surrounds and the Hunter Valley - if you're not sure just send an enquiry and ask. We do not pick up from Sydney at this stage. 
Port Macquarie - We pick up & drop off at centrally located Port Macquarie accommodations, be that a hotel, house or Airbnb. Please just type your requested location in the booking field and I will do my best to accommodate you.

Is it for adults only?

Yes the tour caters for adults only and has an age restriction of 18+. For private tours we can accommodate children without any extra charge, but please note that tastings are restricted to 18+ and child friendly activities are limited. 

Are the tours wheelchair friendly?

Sorry but we are not wheelchair friendly. Our tours require a low level of fitness, with light walking involved in some locations.

Can you cater for dietary requirements?
Yes we can, please let us know your dietary requirements at the time of booking so we can make this happen for you. 
Is the lunch included?
Inclusions are detailed on each tour, with all lunch tours including lunch. 
What isn’t included?

You are more then welcome to make additional purchases at the wineries and local places we visit. These additional purchases are not included in the cost.

How many people on a tour?
We have a minimum of 6 and a maximum of 13 guests on any given tour. The average group size is 8.
What vehicle do you use?

You will be chauffeured around in a modern air- conditioned mini bus, a great way to get around in style and comfort!

What should I wear?

Wear comfortable clothing, we will be both inside and out throughout the day and doing some very light walking. Please wear or bring with you closed in shoes for the ‘behind the scenes’ tours (for OH&S purposes).

What do I need to bring?

Bring your camera for some happy snaps, and both suncream and a hat are handy on a hot day. An umbrella is handy on a wet day!

Does you tour still run when it’s raining?

Rain, hail or shine our tours run, with most of our activities under cover you’ll enjoy the day no matter the weather outside! Our winery tours are perfect as a wet weather alternative if the rain cancels another activity you have booked too.

Are gift certificates available?

Absolutely!  Gift Certificates are the perfect present for birthdays, anniversaries, Christmas, mothers day.... the list is endless, and they all come with 3 years validility so plenty of time to take a tour with us in either Port Macquarie or the Hunter Valley... just click here to order your voucher and personalise... 

Any other questions please let us know, we'd love to hear from you!